Frequently Asked Questions
WHERE ARE YOU BASED?
Our Showroom is located at 342 Monaghan Road, Middletown, Co Armagh BT60 4JQ.
HOW CAN I PLACE MY ORDER?
You can order here online or instore. You can phone us in the store to place your order and pay by card there and then. We will email you your receipt.
WHAT IS THE DELIVERY OPTIONS?
We offer free delivery over €150 within Ireland & Northern Ireland Standard. Delivery rates for may vary due to weight and location. Click & Collect is available from our showroom in Middletown Co Armagh on request. You will be contacted when orders are ready for collection. We will always do our best to deliver our items on time and keep in touch with the customer regarding their delivery.
WHEN WOULD I RECEIVE MY ORDER?
Delivery time is usually within 7 working days but depending on stock availability it may take 2-3 weeks. For special order items, the lead time will be longer and our sales team can liaise with you directly to advise.
DO YOU ACCEPT DEPOSITS?
Yes we accept deposits to hold your order, you can pay your balance in instalments before delivery.
WHAT PAYMENT OPTIONS TO YOU ACCEPT?
We accept all major Debit Cards, MasterCard, Visa, Lights Direct Gift Vouchers. You can also choose to pay with Revolut.
WHAT IF I CHANGE MY MIND OR DONT LIKE THE ITEAM I PURCHASED?
You have 14 working days from your purchase/date of receipt to return the item to us once it is in its original packaging, undamaged and hasn’t been fitted, in order to receive an exchange or refund. Refunds will be refused for items returned without an original receipt. Please note that you will be responsible for all transport/courier costs when returning an item to us. You can also return your online purchase to us in person in-store. We reserve the right to refuse a return under this policy if the goods are not in a re-saleable, as-sold condition in their original packaging with all documentation, and the item and its packaging are undamaged and unused. Please ensure your order number is visible on the label/packaging.